There is a lot of talk nowadays about whether the Internet is making us stupid. I don't know that I agree with that; I incline to the belief that rather than making people less intelligent, the Internet provides those people who didn't have much intelligence to start with to put that stupidity up where everyone else can see it. You can find examples of this anywhere on the Internet and one comes to expect it in places like Facebook and the comments on YouTube videos. Unfortunately, however, it also shows up in places where one would think people might show a little more tact and wisdom, like the reviews on Amazon. It has become such a simple business to put one's opinions out there that most people no longer think about it, and it really, truly, absolutely shows.How do you write reviews that are both honest and tactful? Obviously this is not such a big deal if you liked the book, but what if you didn't? In some cases the nursery rule "If you can't say anything nice, don't say anything at all" ought to be referred to; I think this every time my eye happens to catch a YouTube comment about how awful this or that song is. Really, if you don't like it, you don't have to listen to or read it and you certainly don't have to tell the whole world about it. However, now most publishers send out copies of new releases to bloggers and owners of websites in return for honest reviews, so readers are obliged to give their opinion. What to do if you disliked the book?
determine why you disliked it
Whatever you do, don't go post an Amazon review that says, "This book was so stupid and I just hated it. I couldn't get past page 67." The whole point of reviews is to show prospective buyers what they will be getting, so avoid spoilers, but try to give the basic pros and cons of the book. If you disliked it, there is no call for venting your spleen in a public place. And while the publishing house does say that reviewers are not obligated to give positive feedback, do recall that you have received a free book and try to be respectful and appreciative.
opinions or truths
If you are going to review books, keep in mind objectivity versus subjectivity. It may be your opinion that the book was too slow in getting started, but recall that others are fond of novels that start off slowly and build over a longer space of time. If a book offends due to immoral content, on the other hand, this is more than a matter of opinion; it is a matter of conscience, especially if the publisher and the author profess to be Christians and to publish and write books grounded in Scripture. However, in both cases reviewers should maintain tact. Don't figuratively burn the book in your review (you may literally burn it if you want) and certainly do not attack the author. Amazon is not primarily a forum for your views; it is a marketplace and your thoughts on books should be presented in a helpful manner. Sites like Goodreads are geared more toward your own views and preferences, but even here common courtesy should be maintained.
remember that authors read reviews
Anne Elisabeth Stengl posted the other day about an author's reaction to feedback, and she made the point that the negative is much more memorable than the positive. Granted, authors should have tough skins; granted, if they can't take people not caring for their books, they shouldn't read reviews. I certainly don't think authors should ever respond to a negative review in order to tell the reviewer what an idiot they are for not loving the author's baby. However, on the part of the reviewer, they should always be as courteous as possible and not cause unnecessary offense. Don't end a review by warning readers away from other books by the author, especially if you have not read them, and be extremely wary of referring to the author directly. (For instance, don't say that the book was so bad that the author must be going senile.)
find the silver lining
Yes, I'll admit that some books don't have a silver lining. Sometimes the best you can say is, "Well... It has a nice cover!" But if there is something good to say, say it; don't be too stingy with compliments. Maybe the characters were all as flat as day-old pancakes and you have to remark on this (not in so many words, please), but if the author did an admirable job with research, mention that as well. Try to keep in mind that, even if appearances are to the contrary, the author probably did labor a great deal over their book. This doesn't mean that you should never say anything negative about anyone's book, but it does mean that you should be careful how you say it. Be honest, but be tactful. The traits can be combined.
choose the books carefully
When I started getting books to review for the site I help run, I didn't know much about modern novels and so I failed to be picky enough. I've since learned that, being more accustomed to old books than newer ones, I have to choose carefully which ones I want to review in order to avoid giving out single-star reviews. If you don't like fantasy, don't request a review copy of a fairy tale. It's amazing how many one-star Amazon reviews start out with, "I don't actually like [insert particular genre] but I thought I'd give this book a try," progress to, "I hated it," and end with, "Free review copy provided by [name of publisher]." Remember that the publishing house is spending money in order to send "free" books to you; don't be selfish or rude. Only request a book if you honestly think it might be good.
respect opinions
...especially if those "opinions" are on moral issues that the reviewer saw in the book. Amazon has a function to comment on reviews, but I think this should be reserved for comments on reviews that are rude or otherwise uncalled for (and even then, commenting is usually a waste of time). If someone dislikes a book, you won't convince them to like it by commenting on their review to tell them all the wonderful things about the novel that they missed. If another person has given their honest, respectful opinion, don't get in a tizzy over it if that opinion happens to be negative.
What do you think? If a reviewer, do you find it harder to be honest or to be tactful about a book you disliked? If a writer, how do you respond to negative feedback?
What do you think? If a reviewer, do you find it harder to be honest or to be tactful about a book you disliked? If a writer, how do you respond to negative feedback?











